ABOUT US
The Absolut Group (TAG) holds global responsibility for the production, packaging development, innovation and strategic marketing of an extensive range of premium spirits brands. They include the iconic Absolut Vodka, Beefeater, the world’s most awarded gin, Malibu, the leading flavoured rum and Kahlua, the number one coffee liqueur, along with a selection of agave spirits, including Altos tequila and craft gins such as Monkey 47. Headquartered in Stockholm, Sweden, The Absolut Group is part of Pernod Ricard, a worldwide leader in the spirits and wine industry.
We strive to redefine the global spirit market and the world we live in by inspiring people of all backgrounds to come together to mix ideas and drinks, respectfully and responsibly. And we have a true long-term commitment to sustainability – doing the right thing for consumers, society, the environment and our people.
We are always on the lookout for talented individuals to join our team and help us shake things up. We believe that work should be more than a paycheck, so whether you are just starting your career or looking to take it to the next level, we offer a dynamic and supportive work environment that will help you grow. Come join us and let’s raise a glass to a fulfilling career and a bright future at The Absolut Group!
ABOUT THE ROLE
Are you passionate about working with iconic brands, fostering innovation and delivering exceptional customer experiences? Do you want to be part of an international, diverse and inclusive team that values collaboration, creativity and fun? Then look no further than The Absolut Group!
Joining us as Senior Manager Customer Service means having a key role in the global distribution of our brands to the world. As The Absolut Group is a truly global business, this role is a central position in our important supply chain to our market companies. This position offers insight and impact to the unique business we have today but also shapes new opportunities in our quickly changing environment.
Having this role means combining both a customer and commercial focus with iconic and global brands, and you will also have the privilege to manage and lead a team of passionate and highly professional customer service experts in shipping our products to approx. 126 different markets. We are very proud of this team that for long time has been recognized as the Customer Service team with the highest satisfaction rate and a role model across the Group.
You will be based in Stockholm and will report to our Procurement & Supply Chain Director.
In this role you will also:
- Secure an efficient and optimized supply chain with focus on: Service level, Delivery performance, Flexibility, Volume Fill, Load Optimization, Cost to serve, Supply rules of the game, Sustainability, Minimize risks and Customer satisfaction
- Lead and support the daily work of the Customer Service Area Managers, working closely with our market companies, the production planning department and our warehouse in Åhus
- Lead the freight tenders to find optimal logistics providers and take ownership of freight budgets
- Prepare regular procurement plans and progress reports as required
- Represent TAC in all external contacts with customers, suppliers and authorities
- Develop and implement customer service strategies
- Maintain an awareness of market trends and customer initiatives, monitoring competitors & opportunities
ABOUT YOU
We see you as truly passionate about Logistics and Customer Service. You are proactive, take your own initiatives and you are always 3 steps ahead. You are highly customer oriented and know that at times things can get tough and the road bumpy, but you are a self-motivated problem solver, flexible with the ability to work in a high paced environment. You enjoy giving presentation both internally and externally and bring others onboard.
- 5-10 years’ experience in international trade and shipping
- Excellent negotiations skills
- Broad network within the shipping industry
- Experience of leading teams
- Fluent in spoken and written English. Swedish knowledge is a plus but not mandatory
OUR OFFER
At The Absolut Group, we are the thinking and doing of all our brilliant people. Be audacious and to go after your dreams right from the start – and you will thrive in a passionate and progressive environment where we collaborate across borders. Be committed to a sustainable supply chain, a safe, inclusive workplace, and a responsible consumer culture, and we can achieve real change together.
With our spirit of belonging, we create a culture of what we call convivialité. It’s the magic of human connections that makes things happen. You are welcome to The Absolut Group for who you are. We believe that an inclusive workplace with diversity of experiences and perspectives creates a vibrant work environment and mirrors our global consumers.
Read more about us at
Read more about us at
Careers | The Absolut Group (theabsolutcompany.com)
APPLICATION
If this role resonates with you, don’t hesitate to apply. We look forward to hearing from you!
For more information about the position, please feel free to contact Mats Eriksson at mats.eriksson@pernod-ricard.com, Johan Blixt at johan.blixt@pernod-ricard.com, or about the process please contact Sara Vigliotti, Talent Acquisition Manager (sara.vigliotti@pernod-ricard.com). We will be reviewing applications on an ongoing basis, so please send your application as soon as possible.
If this role resonates with you, don’t hesitate to apply. We look forward to hearing from you!
For more information about the position, please feel free to contact Mats Eriksson at mats.eriksson@pernod-ricard.com, Johan Blixt at johan.blixt@pernod-ricard.com, or about the process please contact Sara Vigliotti, Talent Acquisition Manager (sara.vigliotti@pernod-ricard.com). We will be reviewing applications on an ongoing basis, so please send your application as soon as possible.
Job Posting End Date:
2023-12-05
Target Hire Date:
2023-12-30
Target End Date:
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